Privacy Policy

Privacy Policy (Kenya DPA 2019 Compliant)

Last Updated: 01/01/2025
Brand Name: Flirta
Contact Email: socials@flirta.online
Website: www.flirta.online

Flirta (“we”, “our”, “us”) provides an online dating and social connection platform. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Kenya Data Protection Act (2019).

By using Flirta, you consent to this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

  • Name

  • Gender and age

  • Email address

  • Phone number (optional)

  • Profile details (bio, interests, lifestyle information)

  • Photos and media uploads

  • Location (town, city, or approximate GPS if enabled)

  • Messages and interactions with other users

  • Payment information (if using premium features — processed via third parties)

1.2 Information Collected Automatically

  • Device information (model, OS, browser)

  • IP address

  • Log data

  • Usage statistics

  • Cookies and tracking data

  • App activity (views, likes, matches, interactions)

1.3 Sensitive Personal Data

We do not require sensitive data such as race, religion, health, or political opinions.
You may voluntarily include such information in your profile — but you do so at your own discretion.

2. How We Use Your Information

We use your data to:

  • Create and manage your Flirta account

  • Show your profile to potential matches

  • Enable messaging and interactions

  • Improve platform safety and prevent fraud

  • Personalize match recommendations

  • Provide customer support

  • Process payments for premium services

  • Send emails, notifications, and updates

  • Improve app performance and user experience

  • Comply with legal obligations (if required)

3. Legal Basis for Processing

Under the DPA 2019, we process personal data based on:

  • Consent (registration, profile setup)

  • Contractual necessity (to deliver the service)

  • Legitimate interests (security, fraud prevention, platform improvement)

4. Sharing Your Information

We may share your information with:

  1. Service Providers – hosting, analytics, payment processors

  2. Law Enforcement – when legally required

  3. Technical partners – such as email systems or authentication services

We do not sell user data.

5. Data Storage and Retention

  • Data is stored on secure servers (within or outside Kenya).

  • We retain data only as long as needed for the purposes of providing the service.

  • Deleted accounts are removed from public view immediately but may remain in backups for up to 90 days.

6. Data Security

We use:

  • SSL encryption

  • Access control systems

  • Monitoring for suspicious activity

  • Secure data storage

  • Regular updates and vulnerability scanning

However, no digital service is 100% secure. Use Flirta at your own risk.

7. Your Rights (Kenyan DPA 2019)

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Object to processing

  • Request data portability

  • Report violations to the Office of the Data Protection Commissioner (ODPC)

Contact us at socials@flirta.online to exercise these rights.

8. Children’s Privacy

Flirta is strictly for users 18 years and above.
We do not knowingly collect children’s data.

9. Changes to This Privacy Policy

We may update this policy anytime. Continued use of Flirta implies your acceptance of the updated policy.

10. Contact Information

For privacy questions:
? socials@flirta.online